Executives at IT firms in Bahrain often have worked and gone to school in the U.S., which is Bahrain’s largest export market. Indian IT firms whose managers have worked in the West are generally more expensive than similarly positioned Indian IT firms, without always providing noticeable differences in program implementation capabilities. The willingness of Bahrain is to return home from the West stands in marked contrast to most Indians who arrive for school or work in the West and never look back.
The personal integrity of Bahraini IT professionals and managers is easy to identify and appreciate, especially by Westerners with business experience elsewhere in the region. However, the relatively open and trusting nature of Bahraini professionals working in IT firms has made them easy prey for Indian IT business brokers who have managed to cheat several Bahraini IT firms by offering to provide them with outsourcing contracts in exchange for up-front fees. The Bahrainis assumed that these Indian IT professionals and business owners were open minded and charitable for coming to help less experienced IT companies in Bahrain gain access to international contracts, until the Indians took their money and disappeared.
Fewer holidays in Bahrain means less slippage in staff availability compared to Indian companies. Compared to Bahraini IT companies, IT firms in India are advised to hire a diverse workforce so that members of one community can enjoy important festivals while members of other communities cover the phones and keep production going. Bahrain’s official language is English. Language skills and accents provide Bahrain with a major advantage over all other Asian outsourcing destinations.
India’s top-tier labor force for IT work has been stretched thin in many areas, especially Bangalore, where escalating wage rates, turnover and higher outsourcing prices are reaching critical mass at the same time that the urban infrastructure Relevant Products/Services from Sybase ASE Linux Express Edition – FREE has exceeded its carrying capacity. Annual turnover rates reported to InternationalStaff.net for most merchant call center Latest News about call center facilities in India at the beginning of November are approaching 100 percent. High turnover rates are causing a shift to second tier Indian cities and to Kolkata. Escalating turnover rates are one of the Indian outsourcing industry’s dirty secrets. In comparison, outsourcing services of Bahrain’s top-tier talent pool is largely untapped and turnover rates are less than 20 percent.